Cancellation Policy
Last Updated: January 1, 2025
At Timber House Lodge, we understand that plans can change unexpectedly. To accommodate our guests while ensuring fairness, we have established the following cancellation policy:
Full Refunds for Early Cancellations
If you cancel your reservation 14 days or more prior to your scheduled arrival date, you will receive a full refund of your deposit. We believe this provides ample time for adjustments while allowing us to offer the space to other guests.
Partial Refunds for Mid-Term Cancellations
For cancellations made within 14 days of your arrival date, a $25 fee will apply. This modest fee helps cover the administrative costs associated with processing late changes.
Non-Refundable Deposits for Last-Minute Cancellations
If you need to cancel within 72 hours of our 4 PM check-in time, your deposit will be non-refundable. This policy ensures we can properly manage our accommodations and prepare for guest arrivals.
We encourage you to contact us if you have questions or require assistance with your reservation. Our team is here to help and will do our best to accommodate your needs whenever possible.
Contact Information
If you need to make changes to your reservation or have questions about our cancellation policy, please reach out to us at:
Timber House Lodge
📍 501 Main Street
Chester, CA 96020
📧 lodging@timberhousebrewing.com
📞 (530) 815-8159
We look forward to welcoming you to Timber House Lodge and appreciate your understanding of our policies.
