Privacy Policy

Last Updated: November 15, 2024

This Privacy Policy describes the policies and procedures of Timber House Brewery & Lodge (“Company,” “We,” “Us,” or “Our”) on the collection, use, and disclosure of your information when you use our Service. It also explains your privacy rights and how the law protects you.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation
The words with initial capital letters have meanings defined under the following conditions. These definitions will have the same meaning whether they appear in singular or plural form.

Definitions

Account: A unique account created for you to access our Service or parts of our Service.

Company: Refers to Timber House Brewery & Lodge, accessible at https://www.timberhousebrewing.com.

Cookies: Small files placed on your device to track and store certain information.

Device: Any device that can access the Service, such as a computer, phone, or tablet.

Personal Data: Information that identifies or can identify an individual.

Service: Refers to our website and related services.

Usage Data: Automatically collected data generated by the use of the Service or from the Service infrastructure itself.

You: The individual using the Service or the entity on behalf of which they are acting.

Information Collection

Personal Data

We collect personally identifiable information only when you voluntarily provide it, such as when making a reservation or contacting us. This may include:

  •  Name, email address, and phone number
  • Payment information
  • Address and location details
  • Usage data

Usage Data

We collect certain information automatically, including:

  • IP address
  • Browser type and version
  • Pages visited, time and date of visits, and time spent on pages

Cookies and Tracking Technologies

We use Cookies to enhance your browsing experience. Cookies may be used to: 

  • Remember your preferences
  • Track website activity
  • Analyze performance

You can set your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.

Use of Your Personal Data

We use your information for the following purposes:

  • To provide, maintain, and improve our Service
  • To manage your Account and reservation detail
  • To contact you with updates or information related to your reservation or stay
  • For analytics and business improvements

We do not sell or share your personal information with third parties unless required to process your reservation or comply with legal obligations.

Security

Your personal information is protected using industry-standard practices, including Secure Sockets Layer (SSL) encryption. While we strive to protect your information, no method of online transmission or storage is 100% secure.

Retention of Your Data

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.

Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated “Last Updated” date. You are encouraged to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: lodging@timberhousebrewing.com

Website Contact Form: Contact Us

By using our Service, you acknowledge that you have read and understand this Privacy Policy. Thank you for choosing Timber House Brewery & Lodge.